Events  >  Service Desk Standard Event March 2017

Service Desk Standard Event March 2017

 

MAR SDC Banner

 

The SDI Service Desk Certification (SDC) programme enables you to measure and improve your service desk's maturity against a globally recognised standard.

Join us at this free event where we'll give you an overview of the SDC programme and how it can help you start your own improvement journey.

You'll learn more about the background and stages of the programme and hear case studies from service desks that have been through the process. They will talk openly about their experience of the process and the return on the investment that they have achieved with SDC.

 

SDC Agenda

 

SDC Speakers

 

SDC When and Where SDC Book Now

Be Involved

  • Service Desk Training

    Senior Analyst to Team Leader

    15 - 16 May, Birmingham

  • Service Desk Training

    Service Desk Manager

    15 - 18 May, Kent

  • Service Desk Training

    Service Desk Analyst

    12 - 14 June, Birmingham

Text size A A A