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Research Membership

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SDI's Research Membership package has been created for those you who want to receive the most up to date research, articles and commentary on the ITSM industry; but do not have the time to get involved with the institute via events, conferences or training courses.

  • Unlimited access to Exclusive SDI Research library
  • First access to our published White Papers tailored to the ITSM industry
  • 12 original Research Reports on ITSM industry trends published by SDI per year
  • Free sign up to our exclusive member-only webinars
  • 1 Benchmark Buddy Request per year

One year membership: £145 + VAT   |   Join Now>>

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Be Involved

  • Service Desk Training

    Service Desk Analyst

    12 - 14 June, Kent

  • Service Desk Training

    Service Desk Analyst

    12 - 14 June, Kent

  • Service Desk Training

    Service Desk Manager

    12 - 15 June, Birmingham

Experience More!

    Just one of the impressive raft of practical membership benefits, SDI members have an exclusive free event places allocation.

    • Platinum members have 10 places per year for their team
    • Gold members have 4 team places
    • Silver members have 2 places for use by them personally
    • Bronze members are entitled to 10% off the price of event tickets
    Go to Experience Events>>

Access All Areas Research

    April 2016 report  

    The SDI research library is designed to be the ultimate industry knowledge resource enabling you to keep up-to-date with the latest industry trends and developments.


    SDI membership enables you to gain full access to the latest SDI research reports and white papers. 

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