Supporting your service improvement journey

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SDI offer you complete range of consultancy services including Health Checks, ITSM Tool Selection, Creating Staff and Customer Advocacy, ITIL and capability planning, service improvement projects, process and system implementation and SLA facilitation at a strategic implementation level. We tailor all of our consultancy to you and your service desk improvement needs.

Health Check  |  Tool Selection  |  SDI Sprints   |  Book your Discovery Conversation 

Be Involved

  • Service Desk Training

    Service Desk Analyst

    08 - 10 May, Leeds

  • Service Desk Training

    Senior Analyst to Team Leader

    15 - 16 May, Birmingham

  • Service Desk Training

    Service Desk Manager

    15 - 18 May, Kent

SDI Professional Services

SDI Discovery Conversation

    Start your service desk improvement journey with a free discovery conversation where a member of our consultancy team will assess your needs and help you to choose the right consultancy for your service desk.

    Find out more about SDI consultancy can help you and your organisation improve your IT service delivery. 

    Click here to get in touch>>

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