We’re Delighted To Announce Our Incredible Awards Shortlist

Posted on Thursday 8 November 2018.

We’ve had a record number of award entries for the IT Service & Support Awards 2019 this year and the judges were very impressed with all entries received – making their job nice and difficult! We’re delighted to announce the 2019 shortlist below, who will present to the judges in person on Friday 16th November in Birmingham. We would like to say a massive congratulations to all of our shortlist and good luck for presentation day! So without further ado here’s our brilliant shortlist…

Best Service Desk 2019:

Manchester Metropolitan University

ReAssure

Cegedim Rx

University of Manchester

Allstate, Northern Ireland

Best Small Enterprise Managed Service Provider 2019:

Air-IT

Wavex

Panoptics

Support Tree

Central Technology (CT)

Retail Assist

Best Medium/Large Enterprise Managed Service Provider 2019:

CAE

Wipro

ICL Services

Service Desk Analyst 2019:

Tom Phillips – DVLA

James O’Sullivan – John Lewis Partnership

Nicole Murray – John Lewis Partnership

Nick Creaser – CGI

Luke Bolton – Cegedim RX

Lewis Watson – John Lewis Partnership

Tom Lamb – Cegedim RX

Adam Wimpenny – Leeds Beckett University

Service Desk Manager 2019:

Julie Brown – Cegedim RX

Paige Smith – Air-IT

Katie Bryn – Circle IT

Stephanie Avraam – ReAssure

Stephen Lomas – Allstate, Northern Ireland

Best Service Desk CX 2019:

Wipro

ReAssure

Retail Assist

Daisy Communications

Best Automation Project 2019:

Everbridge

Wipro

ICL Services

Best Service Improvement Project 2019:

Circle IT

Fujitsu

DS Smith

Utilita

Allstate, Northern Ireland

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