Merging Service Desks
2 May 2019, ExCeL London
At SITS19, SDI’s Consultant Auditor, Emma Faller, shares her experiences of implementing, adapting and adopting a framework to meet the needs of three shared service partner organisations and their users. She also shares advice for organisations who want to consolidate services into a leaner, more customer-focused single service.
1 May 2019, ExCeL London
Come and meet the SDI team at The Service Desk & IT Support Show, the UK’s leading event for IT Service Management and Support professionals. The exhibition takes place on 1&2 May 2019 at London’s Excel. See more here>>
18 November 2019, Bishopsgate, London
Come and meet the SDI team at our exhibition stand at itSMF UK’s annual conference.