SITS 2018 5 June 2018, Olympia, London Come and meet the SDI team at The Service Desk & IT Support Show, the UK’s leading event for IT Service Management and Support professionals. The exhibition takes place on 5-6 June 2018 at London’s Olympia. Join Matt Greening as he presents SDI’s Naked Service Desk striping back the service desk to identify the top 10 elements for brilliant service. You can also see SDI’s Chief Innovation Officer, David Wright, in the Keynote Theatre presenting on the 9 Best Practices Of A High Performance Service Desk. see more here>> SDI18MX 20 September 2018, Mexico City Te damos la bienvenida a la tercer conferencia Latinoamericana dedicada exclusivamente a la industria de Gestión de Servicios de TI (ITSM) y Service Desk. #SDI18MX trae para ti las principales personalidades internacionales en estos temas, así como conferencistas de clase mundial seleccionados cuidadosamente por el equipo de BP Gurus y el Service Desk Institute de Reino Unido. Fecha de conferencia: 20 de septiembre de 2018 Fusion 30 September 2018, St Louis, USA Join SDI’s Chief Value and Innovation Officer David Wright at FUSION 18 as he shares his expertise in the 4th industrial revolution and how this is creating and shaping the future of the IT service industry. FUSION 18 is where IT experts, practitioners and solution providers from around the country come together to gain new insights to propel their role in the IT Service Management world. Takes place September 30-October 3, 2018 at the Hyatt Regency St. Louis at The Arch in St. Louis, Missouri. ITSM 18 19 November 2018, Bishopsgate, London Come and meet the SDI team at their exhibition stand.