29th September 2022
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It’s been months since we have faced the “resignation waves” for the first time or “back to office battle”, and we’re already being introduced to …
You’ve probably heard the theory that the pandemic is the real reason behind the Great Resignation. Sure, the pandemic has encouraged some employees to change …
New technologies are emerging daily, and with each innovation, there is a need (and pressure) to acquire new digital skills quickly. But do you know …
The shift to more personalised, targeted customer experiences is largely due to technological advances, with machine learning, artificial intelligence and biometric identification increasingly integrating to …
Over the last two years, remote working has become very popular for companies and employees. And it’s here to stay! Whether you allow your team …
If we look at the relationship between customer support teams and their end-users, the end-user experience relies on how a support team works, right? When …
About Aneurin Bevan ICT Service Aneurin Bevan University Health Board is a large Health Board covering the former county of Gwent in South Wales. The Service …