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By Zena Everett, Speaker and Coach on Crazy Busy-ness™ and Overwhelm: Do less and get more done. Keeping your team motivated and close: what …
Harness the Power of the Service Desk Assessment Harness the Power is a blog series written by ITSM experts and authors. The series will focus on …
David Wright and Dr Mauricio Corona share a coffee and conversation during lockdown to chat about innovation in technology and what new wave of innovations …
Take a break and catch a coffee with SDI’s David Wright and Simon Kent from Quantum 21 as they discuss the topics of value, convergence …
Welcome to SDI’s latest Coffee Break series. Over the last few weeks SDI’s David Wright has been meeting many of the ITSM industry’s movers and …
SDI & ITSM Zone join forces to bring the IT service and support industry and SDI members more value While many of you will have …
Since the start of the COVID-19 pandemic, SDI has been truly inspired by the dedication and sheer hard work that IT support teams and service …