DS Smith Pack A Punch At The SDI Awards!
Posted on Sunday 22 January 2023.
Leeds Beckett University Retain Impressive Service Desk Certification Achievement
Posted on Monday 21 November 2022.
Leeds Beckett University is a modern, professional-based university with a dedicated, diverse community. LBU work closely with employers and partners to help graduates become ready for work, ready for life and ready to seize all the opportunities that lie ahead. The IT Service Desk consists of 8 analysts, 2 student placements, 2 team leaders and
Investment Management Company Railpen achieve Certification
Posted on Tuesday 15 November 2022.
Railpen formed in 1994 during the privatisation of the railway industry, when all members and assets in the former British Rail Pension Scheme were transferred over. For our Rail members, we’re responsible for the safekeeping and investment of about £37 billion in assets as well as the administration of a number of pension schemes, including
How Mid Mersey Digital Alliance achieve 95% CSAT
Posted on Tuesday 15 November 2022.
Mid Mersey Digital Alliance (MMDA) is an NHS IT shared service supporting multiple partner and customer organisations, both inside and outside of the NHS, encompassing primary care, secondary care, hospices, and charitable organisations. The IT Service Desk consists of a team of engineers working in and out of hours supporting the partner and customer organisations
The Importance of IT Training Certification in the Industry
Posted on Tuesday 8 November 2022.
An IT Training Certification showcases the fact that you have a number of desirable technical skills and a good level of knowledge on the subject. It also demonstrates motivation and a desire to succeed within the industry. There are a number of challenging aspects to an IT Professionals’ role, and the consequences of downtime due
Runshaw College: The only Certified 4 star business-led college
Posted on Friday 28 October 2022.
Runshaw College has provided high quality education for almost 50 years, the college is split across two campuses in Leyland and Chorley. The Service Desk of 5 and wider IT Service team of 15 currently support over 720 Staff and 6000 Students. Why did you decide to pursue Service Desk Certification? We had been aware
Aneurin Bevan ICT Service Desk Achieve 3 Star Certification
Posted on Friday 8 July 2022.
About Aneurin Bevan ICT Service Aneurin Bevan University Health Board is a large Health Board covering the former county of Gwent in South Wales. The Service Desk is the single point of contact for all IT related issues and is a small team of dedicated Engineers and Analysts that strive to resolve most issues at first
