AI-Powered Service Desk: We Tested Best AI Prompt Frameworks

La humanidad está nuevamente creando una tecnología poderosa que puede hacer cosas asombrosas. En los últimos meses, hemos visto la creciente importancia de la IA en diferentes campos. La IA puede automatizar tareas como recopilar datos, responder correos electrónicos, probar software, manejar facturas, ayudar a los clientes e incluso crear contenido. No hay duda sobre

Cybersecurity attacks are on the rise! With the rising adoption of new technology in all areas of business, the risks linked to IT service operations have grown considerably.

Your colleague will soon be a bot. And that bot will help you become the best version of yourself. Here’s how… Better service experiences are on the way. They’re what employees deserve. There’s nothing artificial about them, even though they’ll make automated decisions on your behalf. Work will never be the same! Gone are the

The modern workforce bears little resemblance to its predecessors. There has been a dramatic cultural shift in how employees and employers view day-to-day work in the past few years. Business leaders have changed their perspectives on the “ideal workplace”. This is evident in the widespread adoption of remote work and the increased priority given to

El mundo del ITSM está en constante evolución. Gracias a los rápidos avances tecnológicos, como las plataformas inteligentes, el aprendizaje automático, la IA generativa y la ciencia de datos, nos embarcamos en un emocionante viaje hacia el futuro. Muchas industrias están siendo ya moldeadas por las tendencias tecnológicas emergentes, lo que significa que las empresas

Discover why KPIs are not only a measure but a fuel for employee well-being. Learn from real-world experiences and avoid common KPI mistakes.