This 5 day transition course enables candidates to recognise and use their previous training and achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy. The ITIL 4 MPT course will provide you with an understanding of the new ITIL 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL and ITIL 4 and how they can be practically applied.
The MPT course will provide information on the key elements of the following modules from ITIL 4 Managing Professional:
• ITIL 4 Specialist Create, Deliver and Support
• ITIL 4 Specialist Drive Stakeholder Value
• ITIL 4 Specialist High Velocity IT
• ITIL 4 Strategist Direct Plan and Improve.
Course delegates will receive an e-book with all the course-ware materials before the start of the course. If you successfully complete this course and pass the exam, you will be recognised as an ITIL 4 Managing Professional.
Virtual Course Times: 9am – 4pm UK time, with at least two 15minute comfort breaks plus an hour lunch break each day.
Pricing includes the exam fee – candidates can sit the exam remotely up to 12 months after the date of the course.
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This is a fully interactive, instructor-led training experience hosted through SDI’s online training portal. Each delegate is provided with all of the resources and workbooks they need plus a collaborative workspace where they can share ideas with fellow delegates.
The live online training is delivered by a specialist SDI trainer who will guide delegates through the easy-to-use virtual training environment making sure every attendee is comfortable with the tools and environment.
Accredited Trainer: John Noctor, ITIL Expert, Service Management & Best Practice Consultant, Trainer, Service Desk Certification Auditor.
To qualify for the transition module, candidates need to hold ITIL v3 Expert qualification or a minimum of 17 credits from ITIL v3 qualifications.
The MP transition module consists of a certified training course and exam enabling ITIL v3 (2011 edition) certified professionals to transition to ITIL 4.
To be eligible to take the module candidates should hold:
• The Exam is always completed online
• Your Exam voucher is included in the price of this course.
• Exam vouchers allow a delegate to book the exam whenever they want, within 12 months.
• Exam lasts for 90minutes and consist of 40 multiple choice questions. The pass mark is 28 out of 40.
Examination results will be withheld for candidates until the correct prerequisite information is provided to our exam institute, PeopleCert.
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