(If you are already an ITIL v3 Expert or hold 17 or more ITIL credits, you may attend the ITIL 4 Managing Professional Transition (MPT) course to fast-track your way to being recognised as an ITIL 4 Managing Professional (MP).
This 3 day course will enable candidates to understand how to operate in a way that is synonymous with organizations that have successfully embraced digital transformation. High-Velocity IT covers the use of modern working practices such as Agile and Lean, technical practices and technologies such as Cloud, Automation, and Automatic testing, while focusing on the rapid delivery of products and services for maximum value.
ITIL 4 – HVIT will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to learn more about modern ways of working. This course also allows candidates to continue their journey to ITIL 4 Managing Professional.
Course delegates will receive an e-book with all the course-ware materials before the start of the course.
Virtual Course Times: 9am – 4pm UK time, with at least two 15 minute comfort breaks plus an hour lunch break each day.
Pricing includes the exam fee – candidates can sit the exam remotely up to 12 months after the date of the course.
Prerequisites, exam info and further details below.
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This is a fully interactive, instructor-led training experience hosted through SDI’s online training portal. Each delegate is provided with all of the resources and workbooks they need plus a collaborative workspace where they can share ideas with fellow delegates.
The live online training is delivered by a fully qualified ITIL 4 Managing Professional & specialist SDI trainer who will guide delegates through the easy-to-use virtual training environment making sure every attendee is comfortable with the tools and platform.
The course would suit any of the following people:
• People involved with Customer and User Experience (CX)
• Service Delivery Managers
• Service Desk Managers
• Account/Relationship Managers
• Infrastructure Engineers
• Service Designers
• Infrastructure Architects
ITIL 4 – HVIT will also benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to learn more about modern ways of working. This course also allows candidates to continue their journey to ITIL 4 Managing Professional.
To qualify for the ITIL 4 High-Velocity IT course, candidates will need to have hold a valid ITIL 4 Foundation certificate.
At the end of this course, delegates will:
• The Exam is always completed online
• Your Exam voucher is included in the price of this course.
• Exam vouchers allow a delegate to book the exam whenever they want, within 12 months.
• Exam lasts for 90minutes and consist of 40 multiple choice questions. The pass mark is 28 out of 40.
Examination results will be withheld for candidates until the correct prerequisite information is provided to our exam institute, PeopleCert.