What are the most significant improvements inspired by the service desk certification journey? Watch this interview to gain great insight into the secrets of a real-life Service Desk Certification (SDC) journey! Join John Noctor (auditor) and Andy Gant of Runshaw College (audited) discuss the steps Runshaw College took to become the first and only college in the world to achieveContinue reading “Member VIP Lounge – The Auditor vs. The Audited”
Our next Service Desk Manager Certification Course is 8-11 December 2025 
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