Join us in the heart of Manchester on 12 September 2019 to learn how to boost your team’s performance. Be inspired by our speakers to boost your team’s performance as they discuss workplace culture, employee happiness, career planning and leadership. Other topics that will be covered include remote access and efficiency through the right technology.
Our hand picked speakers will tell their successful transition stories and demonstrate how their skills have motivated and improved their team’s performance in the workplace.
Renaissance Manchester City Centre Hotel
£60 member + VAT (free places can be used using your coupon code at checkout, subject to availability)
£80 non-member + VAT
Applied Story Telling, VibratoConsulting.com
"Without our stories, we don't exist". Stories are at the heart of humanity and at the core of successful enterprises. Vibrato Consulting are experts in Storynomics (c): The application of purpose-driven stories for business.
Head of Customer Support at Featurespace Ltd.
Digital Service Manager, Co-operative Trading Group
Sundeep is an ITIL Expert and has previous experience in various service desk manager lead roles.
Director of Global Service Management Office, Arcadis
Director of Global Service Desk, Arcadis
Managing Consultant, Micro Focus
David Papworth, Managing Consultant at Micro Focus will talk about how innovative technology such as Artificial Intelligence, Machine Learning and automation can help service teams spend less time on mundane, repetitive, error prone tasks and hot-topic tickets, allowing them to do higher value work and improve time to resolution, customer satisfaction, helping their achieve their KPI’s.
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