Join us on Monday 16th March 2020 at our interactive event where we’ll show you how to improve the value you deliver to your customers by using SDI’s Service Desk Certification (SDC) programme. You will hear stories from organisations who have used, or are in the process of using the best practice Standard to achieve Service Desk Certification.
You will have the opportunity to discuss your own SDI certification experience and ask any questions about the process or challenges your organisation has faced.
This event takes place a day before, and in the same venue as our annual conference; SDI20 – The Conference For Service Desk Leaders. Please note that entry to this event is included for free in the SDI20 2 night all inclusive package, so if you were thinking about booking onto the full 3 day event, please visit the conference website here.
Hilton Birmingham Metropole
Birmingham B40 1PP
Members: £70 + VAT (free places can be used using your coupon code at checkout)
Non Members: £99 + VAT
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