With technology progressing at a fast pace it’s easy for industry professionals to wonder what it means for their jobs in the future.
You’re invited to this event where we’ll be questioning how the service desk can adapt and prepare for the rise of disruptive new technologies such as Artificial Intelligence (AI) for example. We will discuss if and how chatbots, service automation and advanced self service will change your job, what people skills will be needed and what will be desired of future employees and employers.
Don’t miss this event where you’ll hear statistics from SDI industry research as well as first hand stories from those already tackling some of the above changes in their service operation.
BMA House (British Medical Association)
£70+VAT for non members
£50+VAT for members OR use a free event place*
*If you’re having trouble using your free event place coupons online please call us on 01689 889100
Industry Analyst, SDI
Head of IT Operations, Western Sussex Hospitals
Grant is an IT Operations Manager for an acute Trust in the NHS, he has worked in IT Management roles since 1996 and has a wealth of experience in both the public and private sectors. He was tasked with bringing the whole IT Service in house in 2016, this was amazingly successful, winning the team both an SDI best Implementation award as well as an internal award for Innovation of the year.
Head of Group Problem Management, Agilisys
IT Operations Manager
Head of Global Service Desks, ESP
Follow us on social networks
Subscribe to our newsletter
copyright © 2018