SDI Logo
  • SDI Global Partnership
  • Blog
  • About SDI
Menu
  • SDI Global Partnership
  • Blog
  • About SDI
Get in Touch
Log in
Items: 0
  • Service Desk
    Certification
    • Global Best Practice Standard
    • Pre-Certification Workshop
    • Service Desk Assessment
    • On-line performance assessment
    • NEW: SDI & MetricNet Benchmarking Service
    • Become An SDC Partner
    Menu
    • Global Best Practice Standard
    • Pre-Certification Workshop
    • Service Desk Assessment
    • On-line performance assessment
    • NEW: SDI & MetricNet Benchmarking Service
    • Become An SDC Partner
    Service Desk Essential Handbook
    Service Desk Certification Success Stories
    Service Desk Steps to Certification
  • Training &
    Development
    • Find a course…
    • Service Desk Manager
    • Senior Analyst to Team Leader
    • Service Desk Analyst
    • ITIL4®
    • In-House Training
    • SDI’s Virtual Classroom
    • Self-taught eLearning – SDA
    • Download Service Desk Professional Standards
    Menu
    • Find a course…
    • Service Desk Manager
    • Senior Analyst to Team Leader
    • Service Desk Analyst
    • ITIL4®
    • In-House Training
    • SDI’s Virtual Classroom
    • Self-taught eLearning – SDA
    • Download Service Desk Professional Standards
    Recruitment Via SDI
    Service Desk Professional Standards
    Developing A Top Performing Team
  • Service
    Improvement
    • Service Improvement Support
    • How healthy is your service?
    • Help with Tool Selection
    • Meet The Experts
    • Help with Recruitment
    Menu
    • Service Improvement Support
    • How healthy is your service?
    • Help with Tool Selection
    • Meet The Experts
    • Help with Recruitment
    Expert One-to-One Advice
    self service success
    Inspiring Success Stories
    Check Your Service's Vitals
  • Membership &
    Community
    • Why Join SDI?
    • Our Members
    • Member Resources
    • MetricNet Resources for SDI Members
    • Members VIP Lounge
    • Recruiting Via SDI
    • The SDR Jobs Board
    • Become An SDI Partner
    • Membership Feedback Form
    Menu
    • Why Join SDI?
    • Our Members
    • Member Resources
    • MetricNet Resources for SDI Members
    • Members VIP Lounge
    • Recruiting Via SDI
    • The SDR Jobs Board
    • Become An SDI Partner
    • Membership Feedback Form
    What Can SDI Membership Do For You?
    Hear From Our Community
    Login to Your Membership Account
  • Events &
    Networking
    • IT Service & Support Awards 2022
    • See Latest Events
    • *UNITY21* ESM Conference On-Demand
    • Watch On-Demand Webinars
    • GET FREE EVENT PLACES
    • Become a Speaker
    • Exhibit at an SDI Event
    Menu
    • IT Service & Support Awards 2022
    • See Latest Events
    • *UNITY21* ESM Conference On-Demand
    • Watch On-Demand Webinars
    • GET FREE EVENT PLACES
    • Become a Speaker
    • Exhibit at an SDI Event
    YOUR LOGO (400 × 400 px) (2) (1)
    Add a little bit of body text (1)
    Event logo for GoToWebinar (200 x 200 px) (2) (1)
    MicrosoftTeams-image (5)
    MicrosoftTeams-image (1)
  • Tools &
    Technology
    • Tools & Technology Hub
    • Tool Selection Service
    • UK ITSM Tools & Tech Market Review – Report
    • Advertise Your Tool
    • Live Tool Demos, 14 December 2021
    • Live Automation Tool Demos, 3 March 2022
    Menu
    • Tools & Technology Hub
    • Tool Selection Service
    • UK ITSM Tools & Tech Market Review – Report
    • Advertise Your Tool
    • Live Tool Demos, 14 December 2021
    • Live Automation Tool Demos, 3 March 2022
    ITSM-Tools-Day-Dec-21
    Join Our Next ITSM Tools Demo Day
    tool selection service for menu
    Get Help With Tool Selection
    BECOME A MEDIA PARTNER
    Reach More ITSM Buyers
  • Service Desk
    Insight
    • Search Resource Library
    • Access The Service Desk Standards
    • Benchmark Your Service Desk
    • Sign Up For A Virtual SDI Event
    • Find Your Perfect Job
    • Watch the SDI Coffee Break Series
    • Sponsor SDI Research
    Menu
    • Search Resource Library
    • Access The Service Desk Standards
    • Benchmark Your Service Desk
    • Sign Up For A Virtual SDI Event
    • Find Your Perfect Job
    • Watch the SDI Coffee Break Series
    • Sponsor SDI Research
    Insight Webinars
    SDI on BrightTALK
    smartmockups_kdzukqd7
    Industry Reports
SDI Logo
  • Home
  • About SDI
    • Get in touch
    • Blog
  • Service Desk Certification
    • Global Best Practice Standard
  • Training & Development
    • Service Desk Professional Standards
    • Why study with SDI
  • Service Improvement
    • How can we help?
  • SDI Membership
  • Events & Networking
    • Become a Speaker
  • Service Desk Resourcing
  • Become A Media Partner
Menu
  • Home
  • About SDI
    • Get in touch
    • Blog
  • Service Desk Certification
    • Global Best Practice Standard
  • Training & Development
    • Service Desk Professional Standards
    • Why study with SDI
  • Service Improvement
    • How can we help?
  • SDI Membership
  • Events & Networking
    • Become a Speaker
  • Service Desk Resourcing
  • Become A Media Partner

Predictive Analysis & Process Automation

Book now

Predictive Analysis & Process Automation to Futureproof Your IT Service

Join us at 11:00am BST for this FREE event!

Using predictive analytics can strengthen your IT infrastructure and help your team meet business goals. Machine learning and predictive analytics give you the power to prevent organisational outages by improving service reliability.   

Data analytics is a continuous driver for business models, and a foundation for attaining simplicity, achieving digital transformation, increasing service quality, improving service delivery, or containing costs, which are just some of the process automation wins for IT & Service Desks.  

At the end of 2021 as part of our Future Trends Research we asked ‘What technological advances do you think your organisation will be implementing in 2022? Our community responded with: 

 

• Self-service capability  

• Machine Learning & Artificial Intelligence  

• Chatbot  

• Robotic Process Automation  

 

2022 is the year automation comes into its own. Organisations are ready and the technology is here. 

 This virtual event is aimed at ensuring your IT service derives the maximum value from data, analytics, and process automation.  We will take you on a journey from strategies for automation, and innovations in technology, to hands on practical advice to help you achieve your automation goals. 

 

With thanks to our event partners:

 

 

Book now
Share This

Share This Page

           
David Wright

Chief Value & Innovation Officer, SDI

Chief Value & Innovation Officer, SDI
David Wright

Mauricio Coronor

PhD. BPGurus & GESEDIG Chairman, & SDI CTO.

PhD. BPGurus & GESEDIG Chairman, & SDI CTO.
Mauricio Coronor

Jeff Rumburg

Managing Partner, Metric Net

Managing Partner, Metric Net
Jeff Rumburg

  • Discover SDI
  • About SDI
  • Blog
  • Become SDI Global Partner
  • Media & Sponsorship
  • Get in touch
Menu
  • Discover SDI
  • About SDI
  • Blog
  • Become SDI Global Partner
  • Media & Sponsorship
  • Get in touch
  • Resources
  • Resource Library
  • Members Library
  • Webinars On Demand
  • Service Desk Jobs Board
  • Advertise A Job
  • Download Media Pack
  • Download The Service Desk Standard
  • Download the Professional Standards
Menu
  • Resources
  • Resource Library
  • Members Library
  • Webinars On Demand
  • Service Desk Jobs Board
  • Advertise A Job
  • Download Media Pack
  • Download The Service Desk Standard
  • Download the Professional Standards
  • Training
  • IT Service Training & Development Calendar
  • SDI’s Live Virtual Classroom
  • In-House Training
  • Our Trainers
  • About Peoplecert
  • Training Terms & Conditions
  • Complaints & Appeals
Menu
  • Training
  • IT Service Training & Development Calendar
  • SDI’s Live Virtual Classroom
  • In-House Training
  • Our Trainers
  • About Peoplecert
  • Training Terms & Conditions
  • Complaints & Appeals
  • SDI Events
  • SDI Annual Conference
  • The SDI Awards 2022
  • Attend A Webinar
  • Speak At SDI Event
  • Events: Terms & Conditions
Menu
  • SDI Events
  • SDI Annual Conference
  • The SDI Awards 2022
  • Attend A Webinar
  • Speak At SDI Event
  • Events: Terms & Conditions
  • Membership
  • Become A Member
  • Free Member Events
  • Free Member Resources
  • Meet Our Members
  • My Membership Account
  • Logos
  • Member Terms & Conditions
Menu
  • Membership
  • Become A Member
  • Free Member Events
  • Free Member Resources
  • Meet Our Members
  • My Membership Account
  • Logos
  • Member Terms & Conditions
  • Terms & Privacy
  • Privacy Policy
  • Cookie Policy
  • Trademarks
Menu
  • Terms & Privacy
  • Privacy Policy
  • Cookie Policy
  • Trademarks
Facebook-f Twitter Linkedin-in Youtube
© Copyright 2020 Service Desk Institute. All rights reserved.
MESSAGE US
close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.
X