This ITSM Tools Live Demo Day is the ideal event to help service desks improve their self-service operations: with a huge range of ITSM Tools presented, you will be able to discover new things, explore the latest trends and gather new ideas for your service desk.
This event will focus particularly on self-service; allowing attendees to find out more about the self-service capabilities of the tools presented and the benefits for their IT service operation. You will see live demonstrations, hear about the latest top tips as well as having the chance to speak with other service desk professionals about their experiences of using different ITSM Tools.
This event is beneficial for anyone looking for new service desk tools, wanting to meet providers or simply wanting to keep up to date with the latest tools on the market.
This virtual event is free to attend.
Event Host & Chief Innovation & Value Officer, SDI
Alemba develops Alemba Service Manager, a highly functional, 100% ITIL-compliant IT Service Management tool with a specific focus on request fulfilment. Backed by 25 years of heritage, Alemba Service Manager enables users to respond quickly to business demands by dramatically reducing time to request fulfilment through automated workflowed integration.
Alemba’s unique pricing model takes into account different levels of participation in, offering an interface for every kind of user.
With a strong consultancy background, unrivalled expertise in the Service Management market, and a strong focus on customer experience, Alemba is ideally positioned to deliver a successful, end-to-end Service Management project within your organization.
Strategic Accounts Director, Alemba
Account Manager, TOPdesk
Max has worked in the technology sector for the past 8 years. After spending time in the corporate setting, Max joined TOPdesk 2 years ago to form part of the Account Management team. In those 2 years Max has worked with organisations across a range of sectors including law, manufacturing and government by understanding their unique challenges and providing a solution focused around product, processes and people. Max has experience in helping organisations adopt a Self Service approach and showcasing the range of benefits.
UK Sales Manager, Marval
Chief Evangelistm, Hornbill
Chief Evangelist and renowned industry expert, Patrick Bolger, is a key voice and guiding influencer in the Service Management industry. He is an active contributor to strategic industry groups and partnerships and is a compelling and popular speaker at events worldwide.
Product Specialist, Hornbill
Steven has over 20 years of experience in the Service Management industry and has been a Product Specialist at Hornbill for 10 years. Driving Hornbill pre-sales, Steven is a key contributor to Hornbill’s product direction and development.
HaloITSM is an ITSM service desk software solution, designed specifically for IT service management. HaloITSM gives you the power to manage all IT support with powerful ITIL aligned out-of-the-box functionality. You can streamline and report on specific processes such as change and problem management. Tailored to your exact requirements, you can align IT to the business needs in an all-inclusive, unlimited IT Service Desk solution.
Senior Sales Engineer, Ivanti
Chris Savvides is a Senior Sales Engineer at Ivanti with a focus on Enterprise Service Management and Asset Management. Chris has spent many years on the customer side; from small start ups to large global IT companies, implementing tools and processes around IT Service Management and Asset Management. This allows Chris to understand the different and vast complexities that different organisations can face and demonstrate how Ivanti can deliver true value in these areas.
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