Self Service Tools Demo Day

10:30 - 10:35 - Welcome

A welcome from our event host, John Noctor, SDI.

10:35 - 11:00 - Freshworks Software Demo

Freshworks Software Demo

11:05 - 11:30 - Hornbill Software Demo

Hornbill Software Demo

11:35 - 12:00 - TOPdesk Software Demo

Jack Williams, Account Manager, TOPdesk

Working with TOPdesk and its solution

Organisations work with TOPdesk to help tame the chaos of their daily operations. Only through working better and together, is it possible to deliver continuous value to your organisation and customers.

Automating menial and manual tasks ultimately drive user satisfaction, resulting in more effective and efficient service delivery to customers. Working with an Enterprise Service Management organisation will help drive this change not just through a product itself, but by ensuring it is aligned to you processes and goals.

This session will cover what TOPdesk offers to deliver this for customers and dive into the solution too.
- How TOPdesk delivers the solution to its customers
- How the solution is used to automate daily-tasks
- A product overview

12:05 - 12:15 - Break

A quick break for snacks, before the programme resumes.

12:15 - 12:40 - HaloITSM Software Demo

Paige Woolnough, Sales Manager, HaloITSM

Self-service designed for users

HaloITSM’s intuitive and customisable self-service portal is designed to enhance the user’s experience whilst alleviating the workload of IT. Out of the box features such as an integrated chatbot and automatic Knowledge base suggestions are just some of the ways HaloITSM’s portal is one your users will love and is trusted by many global brands.

12:45 - 13:10 - SysAid Software Demo

Session to be confirmed

13:15 - 13:40 - NinjaOne Software Demo

NinjaOne Software Demo

13:45 - 14:00 - Break

A quick coffee break

14:00 - 14:25 - Go To Resolve Software Demo

Go To Resolve Software Demo

14:30 - 14:55 - NinjaOne Software Demo

NinjaOne Software Demo

15:00 - 15:25 - Nexthink Software Demo

Nexthink Software Demo

15:30-16:00 - Q&A Session

Ask our software experts your questions about tool selection, implementation and automating more.