Museum of Science and Industry, Manchester. 19 July 2017
With so many tools available choosing the right one for your service desk can be an extremely time consuming and even overwhelming experience. This event is the perfect way to narrow down the field and get you on the way to selecting the right service desk tool.
You will see demonstrations from a range of popular software suppliers and have the chance to speak to them in person to help you discover how their product, areas of expertise and account management style might work for you and your organisation.
Don’t miss this valuable opportunity to have your questions answered, pick up expert advice on tool selection and implementation from our host and talk to other service desk professionals about their experiences with some of the tools you might be considering.
Museum of Science and Industry
SDI Consultant & Auditor
Matt has been working in IT for the last 15 years and has been a manager and leader for multiple IT services.
Hornbill simplifies modern Service Management for IT and business functions with a game changing approach blending 2 decades of ITSM best-practice with innovative collaborative technologies and powerful business process and IT automation capabilities.
• Collaborative ITSM – a fresh approach to ITSM best-practice
• Enterprise Service Management
• Powerful Business Process and IT Automation
Axios Systems is committed to innovation by providing rapid deployment of SaaS and on-premise IT Service Management (ITSM) and IT Asset Management (ITAM) software. With a global client base in mind, Axios’s enterprise software, assyst, is an out-of-the-box solution designed to transform IT departments from technology-focused cost centers into profitable business-focused customer service teams.
Is your ITSM system ready for tomorrow’s challenges? With Ivanti Service Manager, you improve your service team’s efficiency and effectiveness for today’s workload and prepare for tomorrow’s requirements. Gain enterprise-level capabilities coupled with drag-and-drop workflow, full voice automation and cloud-based or on-premise deployment options to provide effective, world-class service delivery.
Demanding service desks trust Sunrise to deliver proven Service Management software that is resilient, scalable and flexible. Sunrise holds the latest SDI Service Desk Certification reporting standard for 2017, and is proud to be an IBM Business Partner, hosting its cloud services on Bluemix, a world class SaaS platform.
Autotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Beijing, Chicago, Dallas, London, Amsterdam, Los Angeles, Munich and Sydney. Visit autotask.com for more information.
A global leader in IT service management and IT asset management, Cherwell empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique codeless architecture that enables rapid time to value and infinite flexibility.
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