You’ll hear real first hand experiences of those who have implemented and improved their own knowledge management processes and tools, as well as top tips to help you work through your service desk’s specific needs and priorities. Scroll down to see the agenda for the day.
This event takes place in the stylish ‘Crowne Plaza London – The City’ hotel located in London’s historic Square Mile, opposite Blackfriars station. The 4* hotel is minutes away from some of London’s most famous attractions, with national rail links via City Thameslink a 4 minute walk away.
Crowne Plaza, London – The City
19 New Bridge Street
London, EC4V 6DB
View on Google Maps
Members:* £60 +VAT
Non Members: £80 +VAT
*(free member places can be used by entering your coupon code at checkout. Get in touch for help)
Chief Executive Officer, SDI
Head of Global Service Desks at ESP
Air-IT CEO & Air-MSP Consultancy Managing Partner
Todd’s passion is working with MSPs to align strategy, best practice, successful operational efficiency, and world-class customer experience.
Knowledge Manager, ENGIE
Service Management Support Lead, Boeing Defence UK Ltd
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