Join us on Wednesday 5th December in Cambridge for our unique event which will delve into how your service desk should use customer feedback to continually improve your service and how to incorporate it as a key part of your strategy.
There will also be plenty of opportunities to network with IT leadership and senior service desk professionals and discuss the ways in which they use or plan to use customer feedback to better their service.
Crausaz Wordsworth Building
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Member £60 + VAT (free places can be used using your coupon code at checkout, subject to availability)
Non Member £80 + VAT
Service Desk Specialist, Service Desk Institute
Director - Service Management at Refinitiv
Andrew Hardwick, Director of Global Service Management Office at Arcadis
Service Desk Vendor Manager, Smith & Nephew
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