We’re excited to announce that SDI’s first IT Service Improvement Conference in Dubai will be taking place on 14th October 2018.


SDI18DXB will bring together the ITSM community from across the Middle East to network and hear from some of the best speakers on the future of IT service, automation and service improvement. SDI18DXB aims to inspire the ITSM community with a brilliant line-up of hand-picked speakers and industry leaders.

Discover how to begin your journey to continual service improvement and learn powerful ways to quickly improve your service operation from service desks who have real success stories to share.



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