Latin America’s Premier Service Management

& Service Desk Conference


Welcome to the third Latin American conference dedicated exclusively to the Service Desk and IT Service Management (ITSM) industry. Taking place on 20th September 2018 in Mexico City, #SDI18MX brings together IT service professionals from all over Latin America. #SDI18MX aims to inspire the ITSM community with a brilliant line-up of hand-picked speakers.

With world class keynote speakers and three practical breakout tracks, #SDI18MX promises something for everyone; leaving delegates brimming with new ideas and best practice knowledge to help solve their organisation’s latest IT service challenges. Be our guest at this unique gathering of service management professionals and discover how brilliant IT service can transform your business.

Te damos la bienvenida a la tercer conferencia Latinoamericana dedicada exclusivamente a la industria de Gestión de Servicios de TI (ITSM) y Service Desk.

#SDI18MX trae para ti las principales personalidades internacionales en estos temas, así como conferencistas de clase mundial seleccionados cuidadosamente por el equipo de BP Gurus y el Service Desk Institute de Reino Unido.

Fecha de conferencia:
20 de septiembre de 2018



Here’s a taster from last year’s conference/ Aquí hay algunas imágenes del año pasado



Testimonials / Testimonios SD17MX


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