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Latest from our blog

USA Contractors Power Design Inc achieve 4 star Service Desk Certification result

Power Design Inc is an innovative Design-Build, Multi-Trade Contractor operating across the United States, working across multiple construction trades. The company’s dedicated IT department consists...

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Creating a Happier Service Desk: Combating Technostress via Leadership and XLAs

In times of uncertainty and conflict, this theme emphasises the importance of feeling connected to others and being part of something bigger. SDI wants to...

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Navigating the IT Maze Together: Join Our Journey Towards a Unified IT Future

 It’s a regular Monday morning at work. You’re juggling between an ITSM system that’s great for handling service requests but seems to exist in...

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Superstars Of The Service Desk And Support World Unite!

Drumroll, Please! The Service Desk Institute, your go-to authority in the service desk and support universe, is jazzed to announce the long-awaited return of...

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