Celebrating Global IT Service Teams
We’re excited to announce that the SDI Awards 2022 are now open and will take place in March 2022.
The biggest celebrations of the year for service desk teams, the awards gala dinner had traditionally welcomed over 700 people from across the industry to come together to recognise and celebrate the outstanding achievements of the brilliant teams and people working in the IT service and support industry. The challenges of 2021 saw our transition to a virtual awards ceremony with a global audience of over 1,000 people. To find out more about our fantastic 2020/1 awards winners read more here. We are very much hoping to host an in-person gala dinner again in 2022.
If you have any questions about the SDI Awards 2022, please complete the form at the bottom of the page and a member of the team will be in touch. The ‘How To Enter’ guide for is being updated as we speak and will be available to download from 15 June 2021. Complete the ‘ask us anything’ form below to be added to the mailing list and we will let you know as soon as the guide is ready!
Dates for the diary
The 2022 Awards
Best Service Desk Award
There is no better way to demonstrate the impact and difference that your team makes to the organisation you support than entering for the Best Service Desk awards.
Service Desk Team Leader of the Year
This award is open to a service desk or support team leader with a passion for developing team members to deliver customer service excellence and can demonstrate outstanding achievement and commitment in helping their team.
Service Desk Analyst of the Year
Open to service desk or support analysts with a passion for customer service excellence who demonstrate outstanding achievement and commitment in helping their team.
Best Service Transformation Project
This new award for 2022 has been introduced to recognise the agile IT service teams tirelessly supporting the rapid transformation of their business and its customers during the crisis and how they responded to deliver at pace.
Best Service Desk CX
We are pleased to announce a new service excellence category. This award is open to IT service and support teams that deliver the highest levels of customer excellence and service to each and every customer.
Best Service Improvement Project
This award is open to IT service and support teams that help internal or external customers to achieve their business goals; whether it’s for a small number of specialists or for thousands of customers in a wide geographical area.
Best Service Resilience
If ever there was a year to celebrate teams that have co-created a resilient team culture based on workplace wellbeing, mindfulness and work-life balance, then 2022 is it! Share how your team tackle change positively.
Best Managed Service Provider
There is no better way to showcase the impact that your enterprise managed service team makes to the organisations you support than by entering for the Managed Service Provider award.
Awards Gala Dinner Highlights
Interested in Sponsoring the Awards?
If you’re interested supporting the awards, please contact [email protected]Â or call 01689 889100.
