ITSM Tools Demo Day - USA timezone edition - May 2023

ITSM Tools Demo Day – USA Timezone Edition

Virtual Event (on-demand)


Embark on an ITSM adventure! These recorded sessions will be your ultimate guide to a wide range of ITSM solutions with not one, not two, but 8 demos showcasing the latest features and fresh ideas for your service desk.


Watch the sessions on our SDI BrightTalk channel:


Paige Woolnough, Sales Manager, HaloITSM



How a right-sized ITSM solution can accelerate time-to-value

Jayraj Ravichandran, Principal – Solution Engineering, Freshworks


Building a best-in-class Service Management Ecosystem

Ben Howell, Head of North America & Petteri Raatikainen, Director of Products, ONEiO



Employee Experience begins with Agent Experience

Shiraz Hemani, Director of Sales North America, Invgate


Nexthink Infinity: Helping Teams, from problem solving to proactive optimization

Katharine Dahl, Senior Product Marketing Manager & Jerome Barnes, Solution Consultant, Nexthink



Chain ReACTion – Password Resets: from Resets to Resolutions

Hayden Hamilton, ReACT Product Specialist, ASPG


Best Practices in Call Management with TOPdesk

Arianna Theofan, Consultant, TOPdesk


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