What is Professional membership? SDI Professional membership is recommended for service, support and IT professionals at every level within the service desk. Becoming a professional member gives you access to SDI’s global network and community and is perfect for those who wish to broaden their connections within the industry. What benefits will I be eligible for? Individual discounts are available on training, events and SDI annual Conference tickets – but cannot be transferred to a friend or colleague. You’ll also receive an individual log-in to the member’s area of our website for exclusive access to reports and webinars. Having an SDI membership shows you are dedicated to following best practice guidelines. It allows you to stay up to date and gives you easy access to all the latest news and trends.