SDI is in the unique position of being the creator of the globally recognised Service Desk Professional Best Practice Standards and partnering with PeopleCert to offer qualifications for service desk professionals.
SDI’s professional standards are frequently reviewed by an international committee of industry experts, top service management professionals and specialist ITSM practitioners so that our qualifications, training courses and learning workshops are based on the most recent, industry-leading best practice.
Every SDI training course is available for delivery in-house and can be made bespoke to you and your team’s needs. Talk to us about your requirements using live chat, send an enquiry, call +44 (0)1689 889 100 or email us at firstname.lastname@example.org.
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