APMG International is responsible for accrediting the SDI course training providers and for the SDI syllabus, curriculum, course ware, and exams. Only accredited training organisations (including SDI) can deliver SDI courses and exams that are included in APMG International‘s SDI qualification scheme. APMG (APM Group) International is the most reputable global accreditation and examination institute APMG accredits organisations to deliver training courses and consultancy services for a broad range of professional certification schemes. Their long history of accrediting organisations worldwide – combined with their rigorous assessment process means that APMG accredited organisations are recognised for their commitment to delivering exceptional service. APMG have a diverse portfolio of certification schemes including internationally renowned solutions for project, business and IT management, Cyber Security and Public-private partnerships. Service Desk Institute™ (SDI) is the owner of the SDI professional standards and is responsible for managing and delivering the SDI courses. The Service Desk Institute (SDI) has been connecting IT service professionals across the world since 1988 and is the leading global community for everyone working in the IT service and support industry. Our mission is to inspire service desks and service desk professionals to be brilliant. With a passion for providing industry best practice and sharing knowledge, SDI has dedicated the last 30 years to guiding, inspiring and connecting ITSM and service desk communities. A respected, trusted and independent advisor to the service desk industry, SDI has inspired thousands of organisations and professionals around the world to embark on their own journeys of service improvement and to be the best they can possibly be. To become an SDI training course provider please click here Qualifications | Courses & Workshops | In-House / Bespoke | Training Brochure | Virtual Courses | SDI Trainers The trade mark SDI Logo® is a registered trade mark of Customers International Ltd. The countries where the trade mark is registered can be seen here.