Are you passionate about providing in-depth technical support to your colleagues and customers? Do you enjoy getting to the bare bones of a problem to provide options and resolutions? An understanding of a relational database or a programming language? Yes? We’d love to hear from you!

What do Microlise do? An established market leader and growing software house based in Nottingham, Microlise’s mission is to empower our customers to reduce their costs and environmental impact by maximising the efficiency of their transportation operations.

We have a new and exciting role to join and provide technical support to Microlise’s sales and presales teams this new role will provide technical product sales support, analysis of prospect/ customer requirements and testing those requirements against product features, configuration and maintenance of demonstration equipment and environments and triage of customer change requests.

Key Responsibilities:

  • Regular maintenance of demonstration systems and equipment
  • Determine configuration and data requirements for new product features so that they can be demonstrated to customers and prospects
  • Development of proof of concept solutions, e.g. bespoke reports or variations of system configurations
  • Answer customer, prospect and colleague ‘what-if’ style questions by email or telephone
  • Technical authoring for updating internal knowledge systems and bid support
  • Attendance at technical meetings with customers to take notes and provide second opinion to the lead consultant and resolutions to changes/ queries
  • Keep abreast of terminology and other concerns of the Transport and Logistics industry

Please visit for further details and vacancies.

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