Webinar: Customer-Driven IT Service Desk

Customer-Driven IT Service Desk: Why and How?

29 April 2019, 11am GMT

When you’re seeking to develop your service it’s not always easy to know where to focus your efforts.

 

Pasi Nikkanen

Join us for this webinar with Pasi Nikkanen, Chief Product Officer at HappySignals, exploring the benefits of focusing on making your service desk customer-led and best practice tips to help you get it right.

You will hear why you need to make employee satisfaction a key metric for measuring the success of your internal services instead of SLAs alone, where to start, and insights from real customer case studies.

 

Join us live!

This is a fantastic opportunity to learn from the benefit of Pasi’s expertise and post your own questions for practical advice.

Register using the form below and you’ll receive a link to join us live on the day, plus you’ll receive a link to the recording after to review whenever you like.

 

 

 

Register to join us on 29 April 2019

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