Webinar: How Covid Caused Digital Acceleration

25 November 2020, 2pm GMT

They say that crisis is the mother of innovation, and during COVID-19 service desks took this sentiment to heart; SDI research shows that many digital strategies progressed faster than planned due to demand. 

Join Scarlett Bayes, Senior Research Analyst at SDI and Rodrigo Furtado, Senior Solutions Consultant at LogMeIn, as they discuss the main findings from SDI’s upcoming report, Supporting the Digital Business and share real service desk stories from Rescue by LogMeIn customers.

Learn what influences digital strategy, how new technologies can impact service desk staff and their customers, and what tools helped service desks get through the pandemic.


Scarlett Bayes, Senior Research Analyst, SDI
Rodrigo Furtado, Senior Solutions Consultant, LogMeIn
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Webinar: How COVID caused Digital Acceleration

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