The Future Is Here, How on Earth Do We Deal with It
Posted on Wednesday 13 September 2023.
Since OpenAI released ChatGPT to an unsuspecting world in November 2022, the internet has been in super-hype mode again. Within a week, ChatGPT had gained 1 million users, and since then, we’ve seen it develop through several releases. OpenAI has also made its latest release, GPT-4, available as an API for developers to build applications
AI-Powered Service Desk: We Tested Best AI Prompt Frameworks
Posted on Wednesday 23 August 2023.
When it comes to ChatGPT prompts, finding the right framework is key! It can totally transform your AI-generated responses, making them more accurate and on point. So, whether you’re a Service Desk Manager, a developer, a Marketer, a content creator, or just curious about the fascinating world of AI, exploring these commonly used ChatGPT prompt
Meet the Awards 2023 Finalists: Department Of Work And Pensions
Posted on Wednesday 23 August 2023.
In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Capgemini: Finalist – Service Desk of The Year 2023 (Small-Medium) What made you decide to enter the awards? Our
Meet the Awards 2023 Finalists: PowerDesignInc
Posted on Tuesday 22 August 2023.
In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Capgemini: Finalist – Service Desk of The Year 2023 (Small-Medium) What made you decide to enter the awards? Our
5 Dilemas Éticos de la Inteligencia Artificial
Posted on Tuesday 15 August 2023.
La humanidad está nuevamente creando una tecnología poderosa que puede hacer cosas asombrosas. En los últimos meses, hemos visto la creciente importancia de la IA en diferentes campos. La IA puede automatizar tareas como recopilar datos, responder correos electrónicos, probar software, manejar facturas, ayudar a los clientes e incluso crear contenido. No hay duda sobre
Spark 23 Speaker Spotlight: Em Eldred
Posted on Monday 14 August 2023.
SDI’s Annual Conference has rapidly become the annual “must-attend” event for IT and service desk professionals. While many in the industry are under constant pressure to innovate in a highly competitive environment, the SDI Conference provides a welcome mix of brain-nourishing insights and inspiration to absorb over two enjoyable days. The SDI Conference, held at