About SDI

Since 1988 SDI has been inspiring service desk & support teams worldwide to be brilliant…

Tried and tested for over 30 years by thousands of organisations and professionals worldwide, SDI are here to develop, guide and support your transformation journey.  We’re here to support you in shaping the future of your company’s service wherever you are in the world.

How can I become an active member of SDI’s global service desk & support community?

Getting involved with our community is easy. Becoming a SDI member is the most valuable way to get the most from our brilliant community. You can also join the LinkedIn group to network and share tips and advice with over 25,000 service desk & support professionals worldwide. Explore our resource library to discover a host of free and useful content from best practice standards to research reports, benchmarking tools, join one of our free live community events and much, much more. Get in touch with the team who are always available for a chat and to help you find ways to overcome your service delivery challenges.

cyber essentials

SDI Community e-newsletter

Sign-up to receive the SDI e-newsletter below, for ITSM news, updates and to keep informed on the latest industry news, events, content and reports. This is also where offers and discounts on Training Courses, Events, Membership and other valuable resources can be found.

    Tick yes to receive the next enewsletter
  • This field is for validation purposes and should be left unchanged.

SDI are proud supporters of The Hygiene Bank a grassroots, people-powered charity and social movement, grounded in community.
THB’s passion stems from the injustice that people may be unable to fully participate in society due to hygiene poverty. This is why we work together to inspire social change. Make a donation and help tackle the injustice of hygiene poverty today.

Latest from our blog

USA Contractors Power Design Inc achieve 4 star Service Desk Certification result

Power Design Inc is an innovative Design-Build, Multi-Trade Contractor operating across the United States, working across multiple construction trades. The company’s dedicated IT department consists...

Read More
AI in Education: Bridging Skill Gaps and Boosting Learning

No one can deny AI is revolutionising many industries, and the education industry is no exception. It's clear that AI's role in learning is...

Read More
The University of Portsmouth Achieve 3 Star Customer Led Certification

The University of Portsmouth  The University of Portsmouth is a public university on the south coast of England, established in 1870. They currently have...

Read More
Achieving Process Consistency for Effective IT Support

Process consistency is a challenge for many support organisations. It requires a number of elements to be in place to work effectively, which we...

Read More
MESSAGE US
close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.
X