For every service desk looking for support, advice and guidance on how to begin or take the next steps in their service improvement journey, SDI offers a complete range of practical consultancy services including service desk health checks, support with ITSM tool selection projects, pre-certification workshops and much much more all tailored to you and your service desk improvement needs. Simply share your service desk challenges with us and we’ll make sure you get the support you need to move on, be it top-level strategic advice or the hands-on practical guidance. Starting your service desk improvement journey is easy. Just contact us using the form on this page to request a discovery conversation where a member of our consultancy team will talk to you about your needs and help you to choose the right consultancy service for your service desk. Find out more about how SDI consultancy can help you and your organisation improve your IT service delivery.