SDI Podcast Episode 3 At SDI, we love nothing more than putting a spotlight on service desks and individuals in the community who are doing amazing things! We thought… How can we create a platform to help share these fantastic experiences and journeys, often full of ups and downs? Enter the SDI Podcast! Which Read More » 9th September 2019 No Comments
Why Successful Leaders Always Change First Why Successful Leaders Always Change First By Rachel Hewitt-Hall, MD, Excel Communications “Everyone thinks of changing the world, but no one thinks of changing themselves” Leo Tolstoy I thought Leo Tolstoy’s quote was an appropriate starting point for this post. Many of our clients talk about: The challenges Read More » 5th September 2019 No Comments
Transforming Business Relationships Through Agile Service Management SDI Member Case Study: HM Land Registry HM Land Registry is an organisation that is transforming the way it sees service management. This government department registers the ownership, interests and mortgages and other secured loans against land and property in England and Wales. It also holds one of the Read More » 3rd September 2019 No Comments
