An Unused Knowledge Base is Money Left Behind By Aprill Allen, Founder and Managing Director, Knowledge Bird It is surprisingly common for small teams to use a customer service platform and have no idea that there is a knowledge base attached. I see this with several of the customers that I work with – business owners and customer Read More » 26th May 2020
Ease the Pain of Hiring During Covid19 By Karyn Wilkins (FIRP) Director, Avocet Strategic Resourcing, SDI Associate. With the world thrown into a time of uncertainty, the only thing we can be sure of is that moving- forward things will change. This is especially true when recruiting, as the world of work is being reshaped by home Read More » 21st May 2020
How to maintain motivation, focus and connection while remote working By Zena Everett, Speaker and Coach on Crazy Busy-ness™ and Overwhelm: Do less and get more done. Keeping your team motivated and close: what people say about panic-working, banana bread, monkey brains and boundaries. Now that we are in the groove of remote working, our challenge is to maintain Read More » 5th May 2020
