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We’re Delighted To Announce Our Incredible Awards Shortlist

We’ve had a record number of award entries for the IT Service & Support Awards 2019 this year and the judges were very impressed...

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Jeff Rumburg, Co-Founder & CEO of MetricNet Announced as Keynote at SDI19

Blog post taken from newswire.com October 30, 2018 The Service Desk Institute has announced its speaker lineup for the 2019 annual conference in Birmingham,...

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The Essence of Enterprise Service Management (a snippet)….

By Lana Yakimoff, Principal Consultant, ITSM Consulting Services Pty Ltd. Service Management has been around for many years, most of us work within the ITSM...

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