Inspiring service desks around the world to be brilliant.
Whether you’re just starting a career in IT service or you're a more established service desk professional, it’s time to become a member of SDI.
Latin America’s Premier Service Management & Service Desk Conference
SDI's global best practice Service Desk Standard is here to help your service desk be the best it can be.
IT Service Improvement Conference Dubai 2018
Wherever you are in the world SDI is here to help your service desk be brilliant.
Your go-to place for industry knowledge, events, information and inspiration!
SDI inspires service desks and service desk professionals around the world to be brilliant.
With a passion for providing industry best practice and sharing knowledge, SDI has dedicated the last 30 years to guiding, inspiring and connecting ITSM and service desk communities. A respected, trusted and independent advisor to the service desk industry, SDI has inspired thousands of organisations and professionals around the world to embark on their own journeys of service improvement and to be the best they can possibly be.
Click on the logos to find out how organisations benefit from working with SDI
18 July 2018
ThinkTank Birmingham
Price: Non-member: £50.00 Member: £45.00 (login)
1 Day
05 September 2018
University of St Andrews
Price: Non-member: £0.00 Member: £0.00 (login)
25 January 2019
Virtual - At your laptop or PC
Price: Non-member: £555.00 Member: £499.50 (login)
02 - 03 May 2019
Price: Non-member: £796.00 Member: £716.40 (login)
2 Days
14 August 2018
Gain an overview of SDI's Global Best Practice Service Desk Standard and shown how, by benchmarking against the framework for service desk excellence, you can evaluate and improve your service desk's maturity level.
We are a national law firm offering a unique collection of specialisms across the commercial, public, health and insurance sectors, with offices in Birmingham, Exeter, London, Manchester and Nottingham....
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Apply for membership today and find out how we can help your service desk
