Inspiring service desks around the world to be brilliant.
Whether you’re just starting a career in IT service or you're a more established service desk professional, it’s time to become a member of SDI.
SDI's global best practice Service Desk Standard is here to help your service desk be the best it can be.
Wherever you are in the world SDI is here to help your service desk be brilliant.
Your go-to place for industry knowledge, events, information and inspiration!
SDI inspires service desks and service desk professionals around the world to be brilliant.
With a passion for providing industry best practice and sharing knowledge, SDI has dedicated the last 30 years to guiding, inspiring and connecting ITSM and service desk communities. A respected, trusted and independent advisor to the service desk industry, SDI has inspired thousands of organisations and professionals around the world to embark on their own journeys of service improvement and to be the best they can possibly be.
Click on the logos to find out how organisations benefit from working with SDI
31 May 2018
BMA House, London
Price: Non-member: £75.00 Member: £67.50 (login)
1 Day
05 June 2018
Price: Non-member: £0.00 Member: £0.00 (login)
01 - 03 October 2018
Glasgow
Price: Non-member: £1,157.00 Member: £1,041.30 (login)
3 Days
12 October 2018
London
Price: Non-member: £520.00 Member: £468.00 (login)
12 June 2018
Join us on 12 June at 10am (UK time) to hear how real service desks are successfully using customer satisfaction surveys and their results to improve their services desks.
19 June 2018
We are a national law firm offering a unique collection of specialisms across the commercial, public, health and insurance sectors, with offices in Birmingham, Exeter, London, Manchester and Nottingham....
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Apply for membership today and find out how we can help your service desk
