Inspiring service desks around the world to be brilliant.
Whether you’re just starting a career in IT service or you're a more established service desk professional, it’s time to become a member of SDI.
Become a star of the IT service & support industry!
An online, global, celebratory ITSM event...
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Latin America’s Premier Service Management & Service Desk Conference
IT Service Improvement Conference Dubai 2018
Your go-to place for industry knowledge, events, information and inspiration!
SDI inspires service desks and service desk professionals around the world to be brilliant.
With a passion for providing industry best practice and sharing knowledge, SDI has dedicated the last 30 years to guiding, inspiring and connecting ITSM and service desk communities. A respected, trusted and independent advisor to the service desk industry, SDI has inspired thousands of organisations and professionals around the world to embark on their own journeys of service improvement and to be the best they can possibly be.
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25 October 2018
Price: Non-member: £0.00 Member: £0.00 (login)
31 October 2018
07 December 2018
Price: Non-member: £520.00 Member: £468.00 (login)
29 April 2019
Price: Non-member: £555.00 Member: £499.50 (login)
07 November 2018
SDI is looking for an experienced and passionate ITSM professional to join our team. You will be responsible for leading the project team to update SDI’s best practice service...
Apply for membership today and find out how we can help your service desk
Becoming an SDI member ensures your service desk stays up-to-date with the latest industry news and knowledge
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