Inspiring service desks around the world to be brilliant.
Whether you’re just starting a career in IT service or you're a more established service desk professional, it’s time to become a member of SDI.
SDI courses and qualifications are the choice of the world's most successful service desks.
SDI's global best practice Service Desk Standard is here to help your service desk be the best it can be.
Wherever you are in the world SDI is here to help your service desk be brilliant.
SDI inspires service desks and service desk professionals around the world to be brilliant.
With a passion for providing industry best practice and sharing knowledge, SDI has dedicated the last 30 years to guiding, inspiring and connecting ITSM and service desk communities. A respected, trusted and independent advisor to the service desk industry, SDI has inspired thousands of organisations and professionals around the world to embark on their own journeys of service improvement and to be the best they can possibly be.
Click on the logos to find out how organisations benefit from working with SDI
01 November 2017
Price: Non-member: £0.00 Member: £0.00 (login)
23 November 2017
Anglia Ruskin University, Chelmsford
15 February 2018
Price: Non-member: £520.00 Member: £468.00 (login)
20 - 22 February 2018
Price: Non-member: £1,154.00 Member: £1,038.60 (login)
26 October 2017
29 November 2017
Join us on the 29th November 2017
SDR, IT Service Desk First Line Support – We are committed to increasing employment opportunities for people with disabilities and will respond positively to meet individual needs throughout...
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Becoming an SDI member ensures your service desk stays up-to-date with the latest industry news and knowledge
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