The Service Desk Institute (SDI) has been connecting service desk professionals across the world since 1988 and is the leading global community for everyone working in the service desk industry. Our mission is to inspire service desks and support teams to be brilliant.

With a passion for providing industry best practice and sharing knowledge, SDI has dedicated the last 30+ years to guiding, inspiring and connecting ITSM and service desk communities. A respected, trusted and independent advisor to the service desk industry, SDI has inspired thousands of organisations and professionals around the world to embark on their own journeys of service improvement and to be the best they can possibly be.

 

Thousands of organisations worldwide work with SDI

Click on the logos to find out how organisations benefit from working with SDI

Upcoming Courses

04-06 October 2022
London - Bonhill House
18-20 October 2022
Virtual - at your PC
24 October 2022
Virtual - at your PC

Upcoming Events

Digital Sustainability: Exclusive Member VIP Lounge
27 October 2022
Omnichannel: The Ultimate Shift Left
17 November 2022
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