Inspiring service desks around the world to be brilliant.
Whether you’re just starting a career in IT service or you're a more established service desk professional, it’s time to become a member of SDI.
SDI courses and qualifications are the choice of the world's most successful service desks.
SDI's global best practice Service Desk Standard is here to help your service desk be the best it can be.
Wherever you are in the world SDI is here to help your service desk be brilliant.
SDI inspires service desks and service desk professionals around the world to be brilliant.
With a passion for providing industry best practice and sharing knowledge, SDI has dedicated the last 30 years to guiding, inspiring and connecting ITSM and service desk communities. A respected, trusted and independent advisor to the service desk industry, SDI has inspired thousands of organisations and professionals around the world to embark on their own journeys of service improvement and to be the best they can possibly be.
Click on the logos to find out how organisations benefit from working with SDI
28 September 2017
Price: Non-member: £120.00 Member: £108.00 (login)
19 July 2017
Price: Non-member: £0.00 Member: £0.00 (login)
03 - 06 July 2017
Virtual - At your laptop or PC
Price: Non-member: £1,811.00 Member: £1,629.90 (login)
10 - 11 July 2017
Price: Non-member: £761.00 Member: £684.90 (login)
28 June 2017
Wednesday 28th June 2017
13 July 2017
Thursday 13 July 2017
SDR, IT Service Desk First Line Support – We are committed to increasing employment opportunities for people with disabilities and will respond positively to meet individual needs throughout...
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Becoming an SDI member ensures your service desk stays up-to-date with the latest industry news and knowledge
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