Inspiring service desks around the world to be brilliant.
Whether you’re just starting a career in IT service or you're a more established service desk professional, it’s time to become a member of SDI.
SDI's global best practice Service Desk Standard is here to help your service desk be the best it can be.
Wherever you are in the world SDI is here to help your service desk be brilliant.
Your go-to place for industry knowledge, events, information and inspiration!
SDI inspires service desks and service desk professionals around the world to be brilliant.
With a passion for providing industry best practice and sharing knowledge, SDI has dedicated the last 30 years to guiding, inspiring and connecting ITSM and service desk communities. A respected, trusted and independent advisor to the service desk industry, SDI has inspired thousands of organisations and professionals around the world to embark on their own journeys of service improvement and to be the best they can possibly be.
Click on the logos to find out how organisations benefit from working with SDI
31 May 2018
BMA House, London
Price: Non-member: £75.00 Member: £67.50 (login)
05 June 2018
Price: Non-member: £0.00 Member: £0.00 (login)
12 October 2018
Price: Non-member: £520.00 Member: £468.00 (login)
13 July 2018
24 May 2018
Live on 24 May, 10am EST / 3pm BST
14 August 2018
Gain an overview of SDI's global best practice Service Desk Standard and shown how, by benchmarking against the framework for service desk excellence, you can evaluate and improve your service desk's maturity level.
Are you passionate about providing in-depth technical support to your colleagues and customers? Do you enjoy getting to the bare bones of a problem to provide options and resolutions?...
Apply for membership today and find out how we can help your service desk
Becoming an SDI member ensures your service desk stays up-to-date with the latest industry news and knowledge
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