Why Join SDI Membership Community? Successfully becoming a member of the Service Desk Institute shows a dedication to providing excellent service. SDI offers support through guides, research and training, plus the opportunity to network with industry leaders and other professionals committed to service improvement. Stay up-to-date with industry trends and best practices, share knowledge and improve your team’s performance. Plus,Continue reading “SDI Membership Brochure”
Our next Service Desk Manager Certification Course is 8-11 December 2025 
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