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Celebrating Excellence: Meet the 2025 SDI Distinguished Industry Contributors

This year’s SDI Awards night was nothing short of magical as we celebrated our industry’s brilliant service desk and support teams. At SDI, we believe that true progress is built by those who go the extra mile, share their knowledge, and inspire others to grow and thrive. That’s why we introduced a brand-new award this year to honour the incredibleContinue reading “Celebrating Excellence: Meet the 2025 SDI Distinguished Industry Contributors”

15 CPD Points at SDI Conference

Spark25: The SDI Conference Now Earns Attendees 15 CPD Points for their ITIL 4 Certifications as PeopleCert Joins as Official Conference Partner  The Service Desk Institute (SDI) is thrilled to announce that Spark25: The SDI Conference brings even greater value to attendees by offering the opportunity to earn 15 Continuing Professional Development (CPD) points for their ITIL certifications. This significantContinue reading “15 CPD Points at SDI Conference”

We’re Delighted To Announce Our SDI Awards 2024-25 Finalists

🎊 After much anticipation, the SDI Awards shortlist has been refined, and the standout SDI Awards Finalists for 2024-25 have been chosen by the judges! These outstanding finalists have set new standards in service excellence, innovation, and commitment—and now it’s time to cheer them on as they head into the final stretch. The winner of each category will be revealedContinue reading “We’re Delighted To Announce Our SDI Awards 2024-25 Finalists”

We’re Delighted To Announce Our SDI Awards 2024-25 Shortlist

🎊 We are delighted to share that the Service Desk Awards for 2024-25 have received an great number of entries. The judges were deeply impressed by most of the entries received, which has made their task all the more challenging but exciting. We are thrilled to announce the shortlist for 2024-25, who will be presenting to the judges virtually fromContinue reading “We’re Delighted To Announce Our SDI Awards 2024-25 Shortlist”

SDI Awards 2024~25: More Time, More Glitz, and Yes, More Categories!

The stage is set, the spotlight is warming up, and an extraordinary opportunity knocks at your door! We’re beyond thrilled to roll out the red carpet for the most awaited event of the year – the SDI Awards 2024~25. This isn’t just an awards ceremony; it’s a grand celebration of innovation, dedication, and unmatched excellence in the service desk andContinue reading “SDI Awards 2024~25: More Time, More Glitz, and Yes, More Categories!”