Let’s dive into some of the latest statistics shaping the future of ITSM. We will cover self-service, knowledge management, employee engagement and productivity, training and development, and emerging technologies. If you’d like to stay at the top of the industry trends, read on to learn more! ITSM Statistics ⭕ According to Fact & Factors, the global market for remote support software isContinue reading “ITSM Statistics, Facts and Trends for 2024”
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