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Transforming IT with Modern Service Management, Atomicwork and SDI Media

Vijay Rayapati, CEO, Atomicwork noticed that employee interactions with IT had remained unchanged for decades with IT service teams still relying on customer portals or emails for IT issue reporting. The experience for IT users and support agents was broken. To address this, Vijay, along with co-founders Kiran Darisi and Parsuram Vijayasankar, founded Atomicwork to modernize IT service management.  Continue reading “Transforming IT with Modern Service Management, Atomicwork and SDI Media”