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You’ve probably heard or read those stories about robots eliminating our jobs and taking control over our lives! You might even watch some movies about …
We live in a hyper-changing world! Just think about it, we went from the work in the office, formal meetings and the traditional 9-5 working …
The IT Service & Support Awards take place every Spring in Birmingham, UK to celebrate all that is great about the global IT service industry. …
by Matt Thompson, Infrastructure Consultant at UKN Group Every day, businesses, government agencies, schools, charities, hospitals and thousands of other organisations are attacked through the …
The IT Service & Support Awards take place every Spring in Birmingham to celebrate all that is great about the IT service industry. The goal …
When I mentioned turning off email at an SDI event a couple of months ago, the look of sheer joy on some faces and shock on …
This is part 2 in The Naked Service Desk Series. The original Naked Service Desk Blog explores the concept of stripping back the service desk to …