Ease the Pain of Hiring During Covid19

Posted on Thursday 21 May 2020.

How to maintain motivation, focus and connection while remote working

Posted on Tuesday 5 May 2020.

By Zena Everett, Speaker and Coach on Crazy Busy-ness™ and Overwhelm: Do less and get more done.   Keeping your team motivated and close: what people say about panic-working, banana bread, monkey brains and boundaries. Now that we are in the groove of remote working, our challenge is to maintain motivation, focus and connection. So

Read More


Harnessing The Power of Assessment – Resources

Posted on Thursday 30 April 2020.

Harness the Power of the Service Desk Assessment Harness the Power is a blog series written by ITSM experts and authors. The series will focus on the 9 concepts of best practice within a top performing IT service operation and explain how the Service Desk Assessment in particular, as a powerful transformation enabler will guide you on the

Read More


Members Update: SDI Increases Benefits Of Membership

Posted on Thursday 23 April 2020.

SDI Creates Additional Membership Value During These Uncertain Times SDI could not be the organisation it is today without its members. Their input, trust, loyalty, shared experiences, and engagement are a massive part of what keeps us motivated and wanting to surprise and delight as well as inspire service desks around the globe to be

Read More


SDI Coffee Break Series 3 – Technology & Innovation Resulting from COVID-19

Posted on Tuesday 21 April 2020.

David Wright and Dr Mauricio Corona share a coffee and conversation during lockdown to chat about innovation in technology and what new wave of innovations and services we might see as a result throughout 2020, particularly Robotics As A Service #RaaS Part 1 – Getting to know Dr Mauricio Corona, scrambled or fried? Part 2

Read More


SDI Coffee Break Series – Value Creation and Leadership

Posted on Tuesday 21 April 2020.

Take a break and catch a coffee with SDI’s David Wright and Simon Kent from Quantum 21 as they discuss the topics of value, convergence and leadership particularly during challenging times. Part 1 Appreciating Value, Ninja or Pirate? Part 2 Appreciating Value, Convergence, Coherence, Magnify the wave! Part 3 Appreciating Value, What Is Value? Part

Read More


SDI Coffee Break Series 1 – Social Continuity & Employee Engagement During Difficult Times

Posted on Tuesday 21 April 2020.

Welcome to SDI’s latest Coffee Break series. Over the last few weeks SDI’s David Wright has been meeting many of the ITSM industry’s movers and shakers to share a coffee and chat about  what is most relevant to leaders in IT service right now. In the first of this latest series, David takes a break

Read More


MESSAGE US
close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.
X