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Latest from our blog

Adapting to Change – 5 Ways to Improve Employee Experience in 2022

Change has become the 21-century most ubiquitous challenge. If we only look at the last 18 months, IT support services have needed to rapidly...

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Why Do Micro-Experiences Matter to the IT and Support World in the Age of the Digital Business?

There’s a lot of talk about ‘customer experience’ these days, especially in the IT and support world. But do we know what truly makes...

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Joining a new team remotely; the home-office culture club

Remote working, virtual work, teleworking, home-office or whatever you call it, the Covid-19 global pandemic turned it up a notch- and now it’s here...

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