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Latest from our blog

The Naked Service Desk

by Matt Greening, Head of Service Transformation at SDI   Stripping off for a Calendar Girls style photo shoot is a great way to...

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How to Build an Effective IT Service Desk

Written by Alan Conduct, Head of Support Services at UKN Group   Building an effective IT service desk is not easy. With technology evolving so quickly,...

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What are the Next Generation of Service Desks?

Written by Mark Watson, Chief Operating Officer at UKN Group Consumers – me and you – the ‘user’ want IT support services like a...

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