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Latest from our blog

USA Contractors Power Design Inc achieve 4 star Service Desk Certification result

Power Design Inc is an innovative Design-Build, Multi-Trade Contractor operating across the United States, working across multiple construction trades. The company’s dedicated IT department consists...

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SDI Awards 2024/25: More Time, More Glitz, and Yes, More Categories!

The stage is set, the spotlight is warming up, and an extraordinary opportunity knocks at your door! We’re beyond thrilled to roll out the...

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Hiring: Are You Looking In The Right Places?

Recruiting the right people is tough – ask any service desk manager with empty seats to fill. Candidates are in short supply and those...

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Understanding the ITSM Landscape in 2024

In this blog post, we'll explore how the adoption of new AI technologies is impacting the ITSM industry and dive into some statistics related...

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