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Latest from our blog

SDI Podcast Episode 3

At SDI, we love nothing more than putting a spotlight on service desks and individuals in the community who are doing amazing things! We...

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Why Successful Leaders Always Change First

Why Successful Leaders Always Change First By Rachel Hewitt-Hall, MD, Excel Communications   “Everyone thinks of changing the world, but no one thinks of...

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Transforming Business Relationships Through Agile Service Management

SDI Member Case Study: HM Land Registry   HM Land Registry is an organisation that is transforming the way it sees service management. This...

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