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Latest from our blog

SDI Welcomes New Certication Partner In The Middle East

SDI announces new Middle East community partnership with SMCE   SDI is honoured to welcome a new community service desk certification (SDC) and consultancy...

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It’s Time to Shift Your Service Desk to the Left

By Stuart Perkins, a GBS Service Management Architect at Smith and Nephew At this year’s annual SDI conference – SDI20 – I’ll be presenting...

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How New Ways of Working Can Help Improve Team Performance

By Sundeep Singh, Digital Service Manager working at Co-operative Trading Group How do you keep your teams happy and performing well whilst balancing busy workloads, priorities...

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