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Latest from our blog

Ask yourself, would you apply?

Advice and tips for managers when recruiting – from SDR   We were once interviewing a very senior IT Service Management Consultant for a...

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Air IT Becomes SDI’s Only current SME 4 Star Certified Managed Service Provider

Air IT has successfully obtained the 4-star ‘business-led’ Service Desk Certification (SDC) accreditation from SDI. Making them the only Managed Service Provider (MSP) to...

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How Can Service Desk Managers Evolve The Customer Experience?

If you’re a Service Desk Manager or you’re involved with enhancing the efficiency & motivation of your teams, how can you continue to do...

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