ITIL 4 Leader: Digital and IT Strategy (eLearning)
Self-paced
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ITIL® 4 Specialist: Create, Deliver, Support
eLearning course
The ITIL4 training that fits around you
The ITIL® 4 Specialist: Create, Deliver, Support eLearning course is a flexible way to improve your leadership skills to align digital strategies with broader business objectives whilst gaining an internationally-recognised ITIL 4 Certification from a PeopleCert Accredited Training Organisation (ATO).
Explore innovative approaches to service delivery and the art of driving organisational change through digital and IT strategies.
Essential voucher includes: Exam, Online Proctoring, Official Training Materials, Official eBook
Lowest price for SDI Members
SDI Members on Premium or Enterprise plans automatically get the lowest prices on all our training courses, but if you’re not a Member yet don’t worry! Simply book the course at the non-member price and we’ll include a one year Premium Membership! You’ll get exclusive Premium resources, Member prices, free in-person event places and more.
If you already have Premium or Enterprise Membership, simply log in to book at the special Member price.
What skills will you acquire?
Strategy
Understand how to formulate strategic goals and adopt the courses of action and allocation of resources into tactical and operational plans.
Service Operation
Develop operational support and analysis skills for ITSM activities, including monitoring and maintaining IT systems and infrastructure.
Digital Transformation
Learn the processes involved in transforming IT systems to support a digital model. Learn how to collaborate with stakeholders, manage and lead plans.
Offical PeopleCert Platinum Partner
Self-paced
Device-friendly & mobile-optimised
Interactive
What Will You Learn?
Crafting a Digital Vision and Strategy
Develop the skills to assess internal and external factors when crafting a digital vision and cross-organisational strategy. Gain a deeper understanding of the evolving landscape of modern service economies and why organisations need to adapt their strategies to stay competitive.
Assessing Digital Strategy
Explore the impact and importance of a successful digital strategy on overall business success. Learn how digital strategy affects the various aspects of the business and how it can drive innovation and growth.
Operationalising Strategy
Responding to Digital Disruption
Strategic Risk Management in VUCA Environments
Acquire the skills needed to identify, evaluate, and manage risks and opportunities inherent in operating in volatile, uncertain, complex, and ambiguous (VUCA) environments. Understand the nuances of managing risks in a digital business model and develop strategies to mitigate potential threats.
Evolving Service Delivery Models
Explore innovative approaches to service delivery in the digital era. Learn to adapt service delivery models to meet customers’ evolving needs and leverage digital technologies to enhance efficiency and effectiveness.
Driving Organisational Change
Master the art of driving organisational change through digital and IT strategies. Learn how to align organisational culture, processes and structures with digital transformation initiatives to foster innovation and agility.
Optimising Customer Experience
Discover techniques for optimising the customer experience through digital and IT strategies. Learn to leverage technology and data insights to personalise customer interactions, streamline processes and deliver exceptional services.
Cultivating Digital Leadership
Develop leadership skills that are tailored to the digital landscape. Learn how to inspire teams, foster collaboration and navigate complex digital challenges to drive organisational success in the digital age.
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What You'll Gain
Industry-recognised certification
Showcase your ability to excel in essential IT service management, and to handle critical tasks in the field.
Employers’ first choice
Certify your expertise in managing IT services, making you the preferred choice for roles in IT service management and support.
New career opportunities
Advance your career in IT with an ITIL certification, opening doors to new roles and cutting-edge opportunities in the evolving tech landscape.
Certification Requirements
What do I need before I can gain this certification?
To gain this certification you must already have either ITIL Foundation or ITIL 4 Managing Professional Transition Certificate
You will need to take and pass the exam within 12 months to become certified.
This eLearning course is popular amongst professionals who were in or advanced in to roles such as:
- IT Specialist: Changes
- IT Specialist: Operations
- IT manager: Development
- IT manager: Operations
- IT Leader
- IT Service Manager
Self-paced 
£1,507 each (exc. VAT)
Training And Development
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ITIL 4 Leader: Digital and IT Strategy (eLearning)
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Added To Your Basket
ITIL 4 Leader: Digital and IT Strategy (eLearning)
- Self-paced
-
£1,507 (exc. VAT)
What Would You Like To Do Next?
ITIL 4 Leader: Digital and IT Strategy (eLearning)
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06th - 01st January 1970 (-20458 Days)
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£1,507 (exc. VAT)