Book now to join this FREE EVENT!
Our tool demo days are designed to help you navigate the array of ITSM solutions available: watch live demos, explore the latest trends and features, and gather new ideas for your service desk.
Book now to join this FREE EVENT!
Our tool demo days are designed to help you navigate the array of ITSM solutions available: watch live demos, explore the latest trends and features, and gather new ideas for your service desk.
A true subject matter expert, Conor has more than a decade of consultancy expertise in Enterprise Service Management advising & on boarding more than 80 of Europe’s leading brands through their Digital Transformation and ESM journeys. Taking his wealth of best practice Conor is one of Hornbill’s leading pre-sales consultants and is a key reason why Hornbill has the highest user adoption rates in the industry.
Patrick Bolger, Hornbill’s Chief Evangelist, is an active contributor to strategic groups and partnerships that influence the service management industry. An industry veteran, with first-hand experience of the issues facing IT, Patrick is a recognised authority in the service management arena and a compelling and popular speaker at events worldwide.
An Account Manager with TOPdesk, Jack has been with the company since 2014, with a record of accomplishment in delivering outstanding support to existing and potential customers, helping them deliver Service Excellence at their organisations. His key strengths include: Teamwork, communication and relationship building.
A seasoned Account Executive at SysAid covering EMEA and APAC. He works with companies to optimize their service desk through the use of automation. While Luke’s main focus is on end-user experience and reducing headaches for IT departments, his main priority is increasing the effectiveness of organizations’ critical processes.
As a Sr. Solution Engineer, I am the primary technical resource and product evangelist for the End User Computing Solution. Responsible for building technical understanding and credibility during the sales process and positioning professional services where appropriate to ensure success of our EUC solutions.