The Conference For Service Desk Leaders
Spark25 is the 36th service desk conference hosted by SDI. Taking place over two days on 27-28 March 2025, this event will bring together a record number of IT service professionals from over twenty countries and from every industry imaginable.
For over three decades, SDI has been inspiring service desks to be brilliant by bringing the community together to be inspired by each other as well as a brilliant line-up of hand-picked speakers from both inside and outside the world of ITSM.
With world class keynote speakers, multiple practical breakout tracks, and the SDI Awards, Spark25 promises something for everyone; leaving delegates brimming with new ideas and best practice knowledge to help solve their organisation’s latest IT service challenges. Be our guest at this unique gathering of service management professionals and discover how brilliant IT service can transform your business. For every service desk who aspires to be brilliant, this is the one event of the year not to be missed!
Location:
Hilton Birmingham Metropole
The NEC Birmingham
Pendigo Way
Marston Green
Birmingham
B40 1PP
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