Webinar: La transformación digital, la Inteligencia artificial e ITIL®4 como estrategia para lograr una experiencia excepcional del client 30 August 2018 30 de agosto de 2018 Registro Gratuito Dr Mauricio Corona PhD, Chief Transformation Officer del Service Desk Institute, discutirá los transformación digital, Inteligencia artificial, el estado actual de la actualización de ITIL®4.... Tell me more SDI18MX Conference, Mexico City 19 September 2018 Taking place on 20th September 2018 in Mexico City, #SDI18MX will bring together IT service professionals from all over Latin America. #SDI18MX aims to inspire the ITSM community with a brilliant... Tell me more Event: Service Improvement, Scotland 5 September 2018 University of St Andrews Learn from real service desk success stories and the steps they took to drive change to pick up tips on how to enhance your service, optimise your team’s performance and overcome... Tell me more Event: Service Transformation 26 September 2018 Join us in central London on 26 September to hear from service desk speakers who have recently or are currently transforming their service. Our speakers will share with you how they... Tell me more IT Service Improvement Conference Dubai 2018 14 October 2018 Dubai We’re excited to announce SDI’s first IT Service Improvement Conference in Dubai, 14th October 2018. SDI18DXB brings together the ITSM community from across the Middle East to network and hear from... Tell me more Events: Software Showcase 25 October 2018 ThinkTank Birmingham Our Software Showcase demo day is the perfect way for you to narrow down your search on finding the ideal tool for your service desk. With so many tools available choosing... Tell me more Shine18 – Virtual ITSM Conference 31 October 2018 Join the global, online ITSM conference from SDI bringing you 16 speakers from around the world direct to your desk, phone or laptop absolutely free. Tell me more Events: Higher Education 16 November 2018 Leeds Beckett University This free event is designed specifically for those in the Higher Education sector who are looking to improve the performance of their service desk or are interested in ideas on how... Tell me more Events: Service Desk 2.0 5 December 2018 With technology progressing at a fast pace it’s easy for industry professionals to wonder what it means for their jobs in the future. You’re invited to this first of its... Tell me more
