Mental Health & Wellbeing In ITSM Summit 30 June 2020 Virtual During these uncertain times, the mental health and wellbeing of people is being challenged due to physical distancing and loss of human connection. At the same time, the ability of organisations... Tell me more Knowledge Management 11 June 2020 Online ** Exclusively for SDI Members ** Join our hand-picked speakers on Thursday 11th June online, where they will discuss why knowledge is critical for the future of IT service, how... Tell me more Webinar: Exploring the True Impact of Remote Support Technologies 15 June 2020 Online Exploring the True Impact of Remote Support Technologies Join us online on Monday 15th June at 2pm BST SDI insight shows that the vast majority of service desks use a... Tell me more Webinar – Applying ITIL4 To Everyday Situations 29 June 2020 Applying ITIL4 To Everyday Situations (How to use the Service Value System, Service Value Chain and Service Value Streams for Effective Service Delivery) 29th June, 3pm BST In this webinar... Tell me more Creating a Customer-Centric Culture 7 July 2020 Online ** Exclusively for SDI Members ** Sign up to this virtual event on the 7th July, to learn about service improvement, integrated customer strategy and customer experience. How do you create... Tell me more ITSM Tools Live Demo Day 4 August 2020 Online ** Exclusively for SDI Members ** Join us online on Tuesday 4th August for our ITSM Tools Live Demo Day – the perfect opportunity to find the right tool(s) for your... Tell me more Disaster Recovery 17 September 2020 Online The Disaster Recovery event takes place on Thursday 17th September online. This event will focus on important topics such as incident and problem management, whilst presenting various disaster recovery processes and... Tell me more ITSM Tools Live Demo Day 15 October 2020 Online ** Exclusively for SDI Members ** Join us online on Thursday 15th October for our ITSM Tools Live Demo Day – the perfect opportunity to find the right tool(s) for your... Tell me more Higher Education Community Event 19 November 2020 Online ** Exclusively for SDI Members ** Tell me more Service Transformation 10 December 2020 Online Tell me more
