Webinar: Alineando sus iniciativas de Inteligencia Artificial a través del estándar internacional del Service Desk 19 June 2018 En está sesión usted aprenderá qué es lo que las organizaciones están buscando en sus proyectos de Inteligencia Artificial y cómo el estándar internacional de certificación del Service Desk Institute lo... Tell me more Event: ITSM & Gender Equality 21 June 2018 Manchester How far has our industry come when it comes to gender equality? What practical things can we all do to help build on progress already being made in this area? Come to this one... Tell me more Events: Measure & Improve 18 July 2018 ThinkTank Birmingham This event has been designed specially for everyone keen to improve their use of service desk metrics. We will explore the different types of service desk measures available to us and... Tell me more Events: Service Desk Standard Virtual 14 August 2018 This is a virtual event which will be run via our webinar platform – once registered you will receive a link to use to join live on the day. You’ll discover how... Tell me more Event: Service Improvement, Scotland 5 September 2018 University of St Andrews Learn from real service desk success stories and the steps they took to drive change to pick up tips on how to enhance your service, optimise your team’s performance and overcome... Tell me more SDI18MX Conference, Mexico City 19 September 2018 Taking place on 20th September 2018 in Mexico City, #SDI18MX will bring together IT service professionals from all over Latin America. #SDI18MX aims to inspire the ITSM community with a brilliant... Tell me more Event: Service Transformation 26 September 2018 Join us in central London on 26 September to hear from service desk speakers who have recently or are currently transforming their service in various ways. Our speakers will share with... Tell me more IT Service Improvement Conference Dubai 2018 14 October 2018 Dubai We’re excited to announce that SDI’s first IT Service Improvement Conference in Dubai will be taking place on 14th October 2018. SDI18DXB will bring together the ITSM community from across the... Tell me more
