Shine17 – virtual ITSM conference

26 October 2017

“What I love about SDI Shine is that wherever you are in the world you can view all, a few, or just one session completely free of charge. It doesn’t matter if...

Tell me more
Event: Benchmark With The Service Desk Standard

1 November 2017


Have you ever considered measuring your service desk’s performance against an internationally recognised standard or benchmark? Join us at this free, interactive event where you’ll be given an overview of SDI’s global...

Tell me more
Event: Higher Education Service Desk Industry Group

23 November 2017

Anglia Ruskin University, Chelmsford

This free event is designed specifically for those in the Higher Education sector who are looking to improve the performance of their service desk or are interested in ideas on how...

Tell me more
Webinar: What Does A World Class Service Desk Look Like?

19 December 2017

The process to Service Desk Certification is a long and competitive journey but also a fulfilling and wonderful achievement. With many service desks receiving two, three and four stars at certification...

Tell me more
The Conference For Service Desk Leaders

12 March 2018

Hilton Metropole, NEC, Birmingham

Book Now

Tell me more

Come and see us

SDI exhibits at service desk events around the world. Find an event near you and pop along to see the team!

  • ITSM17

    20 November 2017, Manchester Central

    SDI will be exhibiting at the itSMF annual conference and exhibition taking place in Manchester at Manchester Central Convention Centre.

    Please do visit our stand to meet the team. To book tickets for the event, please visit their website.

SDI Awards 2017


SDI Conference 2016

SDI16 Mexico

Some of SDI's previous events

We have had some fantastic speakers and showcases over the years. Take a look at some pictures from our previous events.

  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • This field is for validation purposes and should be left unchanged.