ITSM Tools Live Demo Day 20 February 2019 London *THIS EVENT IS NOW FULLY BOOKED* Places are still available for our ITSM Tools Live Demo Day event in Birmingham on 23 October – book here. Our ITSM Tools Live Demo... Tell me more Webinar: Wellbeing in the Workplace 28 February 2019 Join Sarah Brooks, Workforce & Organisational Development Manager and Bryan Thomas, Service Desk Team Leader at NHS Wales Informatics Service for this webinar where they’ll be sharing how they’re empowering employees... Tell me more Webinar: Creating Affordable Benchmarks For Service Desks with Jeff Rumburg 12 March 2019 Virtual Benchmarks cost too much. That’s right… they’re simply too expensive! That’s why SDI and MetricNet have joined forces. Together, SDI and MetricNet believe that benchmarks are an indispensable tool that should... Tell me more Service Desk Certification – Meet The Stars 25 March 2019 Hilton Birmingham Metropole Join us on Monday 25th March 2019 at our interactive event where we’ll show you how to improve the value you deliver to your customers by using SDI’s Service Desk Certification (SDC)... Tell me more SDI19 – The Conference For Service Desk Leaders 26 March 2019 Hilton Birmingham Metropole #SDI19 is the 32nd service desk conference hosted by SDI. Taking place over three days from 25-27 March 2019, this event will bring together a record number of IT service professionals... Tell me more Strategic Knowledge Management 22 May 2019 London Join our hand picked speakers on 22nd May 2019 in London, where they will discuss why knowledge is critical for the future of IT service, how to get your knowledge base right and how... Tell me more Future Proof Your Service Desk 19 June 2019 London Join us in the heart of London on the 19th of June to hear from a variety of speakers on how to prepare your service desk for the future. Topics discussed... Tell me more Continual Service Improvement Journeys 24 July 2019 Birmingham Learn from real service desk success stories and the steps they took to drive change, pick up tips on how to enhance their service, optimise their team’s performance and overcome obstacles... Tell me more Boost Your Team’s Performance 12 September 2019 Manchester Join us in the heart of Manchester on 12 September 2019 to learn how to boost your team’s performance. Discussions will focus on a variety of subjects including workplace culture;... Tell me more ITSM Tools Live Demo Day 23 October 2019 Birmingham Our ITSM Tools Live Demo Day, taking place on Wednesday 23 October is the perfect way for you to narrow down your search on finding the ideal tool for your... Tell me more Higher Education Community Event 20 November 2019 University of York This experience event, taking place on 20th November, is designed specifically for those in the Higher Education sector who are looking to improve the performance of their service desk or are... Tell me more
