Higher Education Service Desks

11 November 2021


 We will be joined by some brilliant speakers from the world of IT services in the Higher Education sector. The day will focus on how to improve service desk performance and...

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30 November 2021


Join us for one day of the latest Enterprise Service Management content streamed free online. Let’s be brilliant together as we discuss the importance of converging technology, process, people, and practices...

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5 Star MSPs

9 December 2021


*Exclusive to SDI Members* Join this event to discover what best practice looks like for Managed Service Providers and learn some new tricks from these world-class service providers. We’ll be uncovering...

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ITSM Tools Live Software Demo Day

14 December 2021


Choosing new software, especially a shiny new service desk solution, can be so difficult. Would it help to see some quick and live tool demos without the hassle of contacting suppliers...

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Changing Perceptions of IT: XLAs not SLAs

2 February 2022


Join this free event to hear how IT have increased positive perceptions of their team within their organisation. Discover why moving away from service level agreements to experience level agreements improves...

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Automation ITSM Tools Demo Day 2022

3 March 2022


Book now to join this FREE EVENT! Our tool demo days are designed to help you navigate the array of ITSM solutions available: watch live demos, explore the latest trends and...

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Want to exhibit with us?

Fancy targeting and advertising to ITSM and IT service and support decision makers? Download our media pack today!

  • Unity21

    30 November 2021, online

    Join us for one day of the latest Enterprise Service Management content streamed free online…

IT Service & Support Awards 2018

SDI Awards 2017


The IT Service & Support Awards

Do you fancy entering our renowned industry awards? Head to the awards page to find out more info or to download the 'How To Enter' brochure!

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