Service Desk Excellence: Unleashing the Fun in Continuous Improvement!
Pendulum Hotel Manchester City Centre, Sackville Street, Manchester, UK
12th November 2025 (1Day)
9:00 AM - 4:35 PM GMT
Join Us In Person to Transform Your Service Desk: Let’s Improve Together!
Get ready for “Service Desk Excellence: Unleashing the Fun in Continuous Improvement!” This exciting in-person event is tailored for service desk professionals eager to elevate their skills and processes while enjoying a day of collaboration and innovation! Join us for a lively atmosphere filled with networking opportunities, hands-on workshops, and inspiring presentations that will spark new ideas for enhancing service delivery.
Throughout the day, industry experts will share their insights on effective strategies for continuous improvement, focusing on practical applications that can be implemented immediately in your own service desk. Attendees will engage in interactive sessions that promote collaboration and creativity, allowing you to learn from peers and share best practices. With a focus on making improvement enjoyable, this event aims to foster a community of enthusiastic service desk professionals dedicated to excellence. Don’t miss out on this opportunity to come together, learn, and transform your service desk experience—let’s make improvement fun!
Agenda
12th November 2025
With thanks to our events partners
Speakers
Short Bio
Dedicated to driving customer success and delivering exceptional customer experiences, John is an evangelist for continual improvement, well known for his...
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Alex Harding, Head of IT Services, Runshaw College
Rob Simms, Customer Service and Support Manager, Linney
Laura Drury, IT Service Desk Manager, Evolve
Amin Tavakoli, Managing Director - Digital Workplace EMEA, SCC
Location
Pendulum Conference Hotel
Address
Pendulum Conference Hotel,Sackville St, Manchester M1 3BB,
M1 3BB
Telephone
Website
Pendulum Hotel Manchester City Centre, Sackville Street, Manchester, UK
12th November 2025 (1 Day)
9:00 AM - 4:35 PM GMT
£75 each (exc. VAT)
Added To Your Basket
Service Desk Excellence: Unleashing the Fun in Continuous Improvement!
- Pendulum Hotel Manchester City Centre, Sackville Street, Manchester, UK
-
12th November 2025 (1 Day)
9:00 AM - 4:35 PM GMT
-
£75 (exc. VAT)
What Would You Like To Do Next?
Service Desk Excellence: Unleashing the Fun in Continuous Improvement!
- Pendulum Hotel Manchester City Centre, Sackville Street, Manchester, UK
-
12th November 2025 (1 Day)
9:00 AM - 4:35 PM GMT
-
£75 (exc. VAT)