Our Future Proof Your Service Desk event took place on 19th June 2019 at London Business School. The event was hosted by Tessa Troubridge, CEO at SDI.

Speakers included:
  • Mark Abbott, Service Operations Manager at Wolseley UK
  • Akshay Anand, Product Ambassador, ITSM – AXELOS
  • Kate Sandall, IT Operations Manager, London Business School


You can view the speaker presentation slides below:





Thank you all for participating in our interactive workshop where we discussed XLA’s, Chat Bots, Self Service/Customer Engagement and Enterprise Service Desk.


A big thank you to our host London Business School and our sponsors!



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